Helpful tips to know about the grooming process, and what your pet may experience during the procedure.

Most pets do no like to be dropped off for grooming, here are some helpful things to try at home before their grooming appointment.

  • Play with your pets paws, if your pet doesn’t like their paws touched they likely won’t like them cleaned or their nails trimmed.

  • Get them accustomed to having their ears cleaned by frequently touching their ears, this will help them have a better grooming experience.

  • Take a spoon (Yes, seriously) take a spoon and place it close to their eyes, face and mouth. This will help your pet when it’s time for their face to be trimmed with shears.


  • More than likely your dog/cat will be scared. They do not know what grooming is and we cannot communicate the process to them either. So it is very common for your pet to feel a sense of fear.

  • They can become anxious, sometimes even the car ride can be where it all starts. If this is your dog’s first time or first time back in a long time, they will probably feel this way.

  • Every dog and cat is different, some may be completely relaxed or unbothered by the grooming process while other become extremely stressed. It is important to understand that your pet may feel this way because they have no idea what’s happening.

  • Now that we know some of the ways your pet may feel when going to the groomer. It’s also important to know as the owner that fear, anxiety and stress can and more often times lead to aggression. This one surprises owner’s because at home their pet is not aggressive.

  • Feeling these emotions is not fun, not for us and it’s no different for our furry friends. Being in the industry for over 10 years, I’ve found it’s important to give this knowledge to our customers.

Q: Why is my dog so sad? Why does he/she look so tired? He/She is not himself.

Answer: If your dog experienced any of the emotions above, He/She more than likely was in constant battle to remove himself/herself from the situation. They’re in survival mode, whether it’s biting, pulling, trying to escape, He/She just tired themselves out. Sometimes when they feel anxious, scared and act aggressively the outcome is feeling ill. So please take notes of the tips above to help your fur baby.

Q: Why does it take so long?

Answer: The grooming process is a standard 3-4 hours depending on the service requested. This estimated time is for appointments. If your pet is a walk-in, you can expect a longer wait time. There’s more to it with grooming a pet than a person. You cannot ask a dog/cat to stay still, or move this way or that, much less ask them to not bite the blade! In saying this, patience is required for the safety of the pet and groomer. If a dog is stressed, giving them breaks in-between procedures is a must. Brushing a coat with care takes time, as we don’t want to irritate the skin. Last but not least, drying takes up most of the time.

Q: How often should I bring my dog/cat?

Answer: You can bring your dog as often as 4-6 weeks, unless your vet of course advises otherwise. For a cat it is also 4-6 weeks, but it also depends if your cat is an indoor/outdoor, activity level, health issues, coat length and self-grooming behavior. You can always choose a waterless foam wash in-between actual baths.